Baby Talk

11/20/09 4:10pm

i called a customer about her laptop. it turned out she had about 77 viruses on her system. unfortunately, once removed, windows was unable to start because of the rampant infection. i let her know that a package 1 or 2 would be needed (meaning a reload of windows with or without data backup).

Me: "so it looks like well just need to reload windows, did you have data you want to backup?"
Customer: "does the flash drive work? that has all my data"
Me: "yup sure does"
Customer: "ok go ahead then. thanks a lot! bye bye!"
Me: "ok have a good da.... oh wait, what was that?"
Customer: "just thanks, bye bye!"
Me: "..."