Ive decided to create this blog because, frankly, the customers that we deal with are just too hilarious to keep a secret. Let me start with a prologue:
I work at a computer repair store in Grand Rapids, Michigan. We have a little local store that carries some various computer hardware, but we primarily do repair service. We can fix everything from your everyday viruses all the way over to d/c jack repair on laptops. Im not usually one to brag, but i strongly believe we are the best around when it comes to price, time, and personality. We constantly get people who are referred to us by friends and competitors (mostly BestBuy, we're always cleaning up after Geeksquad).
But the best stories... well they come from problems you wouldn't really expect. Such as the time i spent half an hour on the phone with a customer only to find out his "error" was that he had forgotten his password. So i bring you: Chronicles of a Service Technician.
This blog will be updated by myself and coworkers, hopefully daily and possibly hourly, with play by plays on the really memorable people that come in. Names will be changed to protect the stupid, unless they are really really mean however.
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